I had the privilege of attending a Human Resources Town Hall featuring new Society of Human Resource Management CEO Johnny Taylor, Jr., hosted by the Colorado Springs SHRM chapter. Mr. Taylor was inspiring and impressive, and very candid about the challenges facing HR – everything you want in a new leader passionate about advancing the profession.
Mr. Taylor has a substantial background in human resources and law. He sees many of today’s top issues intersecting the two, making HR an exciting place to be. Issues such as #MeToo, immigration, and recruiting in a tight labor market, fit squarely in HR’s wheelhouse. With skyrocketing costs, healthcare benefits is another hot topic for HR.
At the same time there is a question about HR’s ability to handle these priorities effectively. According to Taylor, some companies are evaluating whether to shift HR functions to other departments. For example, move employee relations to legal, training to operations and compensation and benefits to finance. However, dismantling HR could be counterproductive. Taylor makes a compelling case for HR’s unique perspective representing employers and employees. Employers perform best when HR considers the whole employee experience and balances the interests of both employees and employers.
Mr. Taylor envisions a muscular HR professional with the courage and training to take on these issues. At the heart of his strategy to advance the profession is SHRM certification. “SHRM certification is an invaluable asset that should be required to prove enhanced knowledge and an ability to do a job,” according to Taylor.
On benefits, his observation is that “While most HR professionals can describe their own Total Rewards programs, they can’t explain the business case for their benefit design and offerings to either employees or the c-suite. We often don’t understand what employees want and that can be costly,” He emphasizes this important opportunity for HR to exert a leadership role.
HR professionals don’t need to be subject matter experts in everything. They need to build competencies that impact their organizations from the c-suite to the line employee. Professional development through continuing education and certificate programs within SHRM recertification will prepare HR professionals to meet today’s human capital challenges and guarantee their role in the organization.
Author’s note: With the launch of Knowledge Benefits’ new course, Understanding Healthcare Markets: Drugs and PBMs, learners will soon be able to earn a Certificate in Understanding the U.S. Healthcare Market. Four courses in the series describe the role of the major players in the healthcare market including purchasers, providers and health plans. Learn how each player behaves and follow recommendations and strategies to take control of healthcare spending in your company while improving the health of employees and their dependents.